Cookie Policy

This Cookie Policy explains how Nurvale uses cookies and similar technologies when you visit our website at nurvale.co.uk.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, improve the user experience, and provide information to site owners.

How We Use Cookies

We use cookies for several purposes. The categories below explain how and why we use them.

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as shopping cart functionality, secure checkout, and account access. These cookies cannot be disabled as the website will not function correctly without them.

Functional Cookies

Functional cookies enable enhanced features and personalisation on our website. They may be set by us or by third-party providers whose services we use on our pages. If you do not allow these cookies, some or all of these features may not work correctly.

Performance Cookies

These cookies help us understand how visitors interact with our website so we can improve the user experience. Information collected is aggregated and anonymous.

Analytics Cookies

We use analytics tools to understand website traffic and visitor behaviour. These include:

  • Google Analytics — helps us understand how visitors use our site, including pages visited and time spent.
  • Microsoft Clarity — provides heatmaps and session recording to help us improve the website experience. Data collected is anonymised.

Marketing Cookies

Marketing cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These may be set by us or our advertising partners, including:

  • Google Ads — used to measure ad performance and deliver relevant advertising.
  • Facebook (Meta) — used to deliver advertisements and measure campaign effectiveness across Facebook and Instagram.
  • Microsoft Advertising (Bing Ads) — used to track conversions and deliver relevant ads on the Microsoft Advertising network.

Third-Party Cookies

Some cookies are placed by third-party services used on our website. These third parties have their own privacy and cookie policies, which we encourage you to review. Third parties whose cookies may be present on our website include Google, Facebook (Meta), Microsoft, and Shopify.

Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies by category. You can update your preferences at any time.

Most web browsers also allow you to control cookies through your browser settings. You can choose to disable or delete cookies at any time. Please note that disabling certain cookies may affect how parts of the website function.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, the cookies we use, or how we use them. We encourage you to review this page periodically.

Contact Us

If you have any questions about our use of cookies, please contact us at:

support@nurvale.co.uk