Terms of service

1. About Us

This website is operated by Nurvale Limited, a company registered in England and Wales (Company Number: 17132029), with its registered office at:

Ground Floor
Radley House
Richardshaw Road
Leeds
LS28 6LE
United Kingdom

Throughout the site, the terms “we”, “us” and “our” refer to Nurvale Limited.

2. Use of Our Website

By accessing this website and/or placing an order, you agree to be bound by these Terms of Service.

You must be at least 18 years old to place an order on this website.

You agree not to use this website for any unlawful or unauthorised purpose.

3. Products and Information

We make every effort to ensure that product descriptions, images and pricing are accurate. However:

  • Product images are for illustrative purposes only
  • Specifications may vary slightly
  • Availability is subject to change

We reserve the right to modify or discontinue products at any time.

4. Orders

When you place an order, you are making an offer to purchase goods.

Orders are accepted only when we send an order confirmation email.

We reserve the right to refuse or cancel orders where:

  • Products are unavailable
  • There is an error in pricing or description
  • Payment cannot be authorised

5. Pricing and Payment

All prices are shown in GBP (£).

Delivery charges (where applicable) are shown at checkout.

We reserve the right to change prices at any time prior to order confirmation.

Payment must be received in full before goods are dispatched.

6. Delivery

Delivery times provided on our website are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Couriers
  • Supply chain issues
  • Events outside our control

Risk in goods passes to you upon delivery.

7. Returns and Refunds

Returns are governed by our Returns & Refunds Policy, available on our website.

This does not affect your statutory rights under UK consumer law.

8. Intellectual Property

All website content (including text, images and branding) is owned by or licensed to Nurvale Limited.

You may not use, reproduce or distribute any content without our written permission.

9. Website Use Restrictions

You must not:

  • Use the website for unlawful purposes
  • Attempt to interfere with site security
  • Transmit harmful or malicious code
  • Collect or misuse customer data

10. Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

To the extent permitted by law, we are not liable for indirect or consequential losses.

11. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes will be published on this page.

13. Contact Us

If you have any questions regarding these Terms, please contact:

Nurvale Limited
support@nurvale.co.uk